Dear Titanion Supporters,
We trust this message finds you in good health and high spirits. We want to express our profound gratitude for your unwavering support and early enthusiasm for our titanium kitchen accessories. Today, we are thrilled to provide you with a significant update.
You may have noticed our recent silence, and we believe it's essential to offer you an explanation. Your loyalty from the very beginning means the world to us, and we owe you transparency. In our relentless pursuit of excellence, we encountered a significant challenge. The initial manufacturer we partnered with failed to uphold our uncompromising standards, delivering a subpar product that did not align with our vision. This felt like a bait-and-switch scenario that we didn’t want to be a part of, and it simply did not align with our vision of delivering top-notch kitchen tools that we could be proud of and that you deserve.
Faced with this realization, our team made a conscious decision to pause, reflect, and take decisive action. We were resolute in our commitment to never compromise on the quality and integrity of our products. We embarked on a journey of trial and error, working with several manufacturers until we found the right fit. At every turn, your unwavering support has been our guiding light, influencing every decision we've made. In our pursuit of excellence, we've learned that true quality takes time, patience, and unwavering dedication.
We want to assure you that we are making significant progress and are getting closer to bringing our exceptional kitchen accessories to your homes. We extend our deepest gratitude for your patience and continued support. We are eager to share our journey's success with you in the near future. We promise it will be worth the wait.
Please stay tuned for more exciting updates on our journey at Titanion. We eagerly look forward to keeping you informed as we approach our goal this month.
Warmest Regards,
Byron | CEO and Founder of Titanion
